Help Desk
From WVWiki
Contents
|
What is the Live Help Desk?
The Live Help Desk is a real time support service that allows you and your students to contact a live person via instant messenger for help with your Flash and Game design questions. We use Gtalk and Skype for this.
How do my students and I get in touch with the Help Desk?
1.
Send an e-mail or IM to: "globaloriahelpdesk@gmail.com" on Gtalk
2.
Call or chat with "Globaloria" on Skype
"What are the Help Desk hours of operation?"
Globaloria Live Help Desk is open Monday-Friday 10:00am - 6:00pm Eastern Time.
What is an ExpertLive Session?
ExpertLive Session is where you, the educator, asks us for support with any part of the Globaloria program. We then hook you and your students up with an Expert.
How do I schedule an ExpertLive and how is it going to be able to help me?
These sessions are then scheduled based on your requests and during a time convenient for you and your students. We set up a Webex session where you and your students can ask questions to the expert and be guided through solutions.
Email David to set up a session: david at WorldWideWorkshop dot org
Check out recordings of previous sessions in the ExpertLive Archives.
How do I get in touch with the World Wide Workshop Foundation Staff?
Globaloria WV Office
c/o WV Center For Professional Development, 208 Hale Street, Charleston, WV 25311
- State Program Director - David Lowenstein
- Email: david at WorldWideWorkshop dot org
WWWF Headquarters
110 Greene St., Suite 602, New York, NY 10012
- Director of Programs - Shannon Sullivan
- Email: shannon at WorldWideWorkshop dot org
- Assistant Program Coordinator - Rachel Rosenfelt
- Email: Rachel at WorldWideWorkshop dot org
- Wiki and Web Master - Meredith Battjer
- Email: meredith at WorldWideWorkshop dot org
Advanced ActionScript Support
- Flash Expert - Brian Judy
- Email: brian at WorldWideWorkshop dot org
